Performance is a concept whose importance is easy for any business to understand, but difficult to achieve. That is especially true when goals and resources constantly shift. Even the best executives and managers find it tough. We know; we've been there.

Rarely are there textbook answers. We know not to force one-size-fits-all solutions. Every organization is different, and while there might be some universal tools that can be applied, we find that the solution should consist of a full understanding of the conditions on the ground and the precise application of tools to address them.

While our approach to problem solving is fact based and hypothesis driven, we invest significant energy into understanding the human and less tractable sides of organizations. We believe these things are very important determinants in whether efforts to make substantial and sustainable performance improvements are successful.

We expect to work with our clients throughout the engagement, keeping in touch with key members of the client organization—holding frequent informal and formal progress reviews. We work with client staff to conduct the necessary analyses, develop recommendations, and plan implementation. Our principals have broad experience working in and alongside a range of organizations, from venture firms to Fortune 500 companies and Federal agencies.